Contact PrimeRx

We’d love to hear from you! Please let us know how we can help – even during off-hours. We know that running a pharmacy is a 24/7 proposition, and that you can’t schedule the timing of a question or service issue. We’re pleased to offer convenient options to reach us, and encourage you to reach out with any questions or concerns.

Micro Merchant Systems
6800 Jericho Turnpike
Suite 203E
Syosset, NY 11791

(516) 408-3999 or (866) 495-3999
Email: [email protected]
Fax: (516) 408-3992

Hours of Operation

Monday – Friday: 8am – 9pm EST
Saturday: 9am – 5pm EST
Sunday: 10am – 5pm EST

To reach us during non-business hours, please call our toll-free number, (866) 495-3999 and leave a message in our after-hours mailbox. Our on-call technician will return your call within the hour.

(516) 408-3999 or (866) 495-3999
Email: [email protected]

(516) 408-3999 or (866) 495-3999
Email: [email protected]
Online form: Sales-related inquiries can also be submitted by completing the form at the bottom of this page. Please provide your contact information and let us know what type of pharmacy you own or manage. We’ll follow up with a timely response and provide all the materials and information you may need.

(516) 408-3999 or (866) 495-3999
Email: [email protected]

Our online chatbot allows you to engage directly with a trained service technician. Your inquiry will be routed to the appropriate individual for prompt, thorough resolution. Click here to access the chatbot.
Click here to submit a request for a PrimeRx demonstration and Q&A session. Or, please call us at (516) 408-3999 or (866) 495-3999.
You can visit our offices located at 6800 Jericho Turnpike, Suite 203E, Syosset, NY 11791

Interested in learning more about PrimeRX?

We’d love to speak with you about PrimeRx and share details about how your pharmacy can benefit from our technology-based solutions. Please complete the form below, and one of our sales representatives will be in touch.