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Keynote Session
The State of
Independent Pharmacy 2025
October 11, 9:00 AM – 10:15 AM ET
Hosted by Mark Ey, Senior Vice President and Chief Operating Officer of the National Community Pharmacists Association
About the Session
Independent pharmacy continues to face immense pressure—declining margins, pharmacy closures, and unsustainable reimbursement models are reshaping how pharmacies must operate. In this timely keynote, Mark Ey, Senior Vice President and Chief Operating Officer of the National Community Pharmacists Association (NCPA) will share insights from the 2025 NCPA Digest and offer a forward-looking perspective on where the industry is headed in 2025 and beyond.
Topics will include:
- Financial Pressures, Policy Reform, and Sustainability
- Clinical Innovation and Business Diversification
- Operational Resilience and Community Leadership
This session is designed to help pharmacy owners, operators, and their teams make sense of today’s challenges—and identify strategic opportunities to thrive.
Meet Mark Ey
Mark Ey is the Senior Vice President and Chief Operating Officer of the National Community Pharmacists Association. He is a 1986 graduate of the University of Maryland School of Pharmacy and completed the GlaxoSmithKline Executive Management Program for Pharmacy Leaders at Wharton.
With nearly 40 years in pharmacy practice and leadership, Mark has spent the last three decades in multi-site management and previously led specialty pharmacy operations at CARE Pharmacies. He serves on numerous national boards and advisory groups, and lectures regularly at the University of Maryland and Notre Dame of Maryland University Schools of Pharmacy.
Keynote: The State of Independent Pharmacy 2025
This session will unpack the biggest challenges, emerging trends, and actionable strategies that pharmacy owners and operators can use to stay competitive in a rapidly evolving healthcare landscape. Join us in Jersey City on October 10–11 to gain valuable insights and prepare your pharmacy for long-term success.
What to Expect:
Explore the latest industry trends shaping independent pharmacy in 2025
Understand key challenges and how to turn them into growth opportunities
Gain actionable strategies to boost profitability and long-term resilience
Learn how to adapt to changing regulations, tech innovations, and patient needs
Hear expert insights to help you lead with confidence in a shifting landscape
Hosted at Xplore 2025 — October 10–11 | Jersey City, NJ
Don’t miss this essential session to prepare your pharmacy for the future.
