PrimeRx Support Ticket Request

EMERGENCY SUPPORT IS AVAILABLE DURING OFF HOURS FOR YOUR CONVENIENCE.

Should you need assistance with an urgent matter, MMS offers after hours support. Please call our Support Center and leave a detailed message in the mailbox. An on-call support associate with reach out to you within the hour.

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Support HOURS

Monday – Friday: 8 AM – 9 PM ET
Saturday: 9 AM – 5 PM ET
Sunday: 10 AM – 5 PM ET