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PrimeFAX™ for Inbound / Outbound Fax Management within PrimeRx™

The PrimeFAX solution allows secure management of the important fax communications that flow between pharmacies, medical offices, payers, and healthcare facilities. PrimeFAX allows pharmacies to send, receive, add notes, digitally sign, and manage faxes without printing a single hard copy document.

Safely manage the critical flow of faxes with our powerful, HIPAA-compliant, flexible, and easy-to-use solution.

PrimeFAX™ Key Features

  • An Incoming Fax Queue keeps faxes organized.
    • The queue seamlessly accepts critical patient-related faxes including refill requests, new prescription orders, and prior approval response forms.
    • Staff can search for faxes by number, comment, or sender.
    • Incoming faxes can also be viewed based on date received.
  • A “preview module” allows staff to review documents.
    • Pharmacy staff has the option to save, download, print, email, split, edit, annotate, add pages, merge, or store documents as PDFs.
  • Inbound faxes are stored within the PrimeRx™ Fax Tab.
    • Documents can be quickly linked to prescriptions, patient files, eCare plans, or clinical reports.
  • PrimeFAX™ securely transmits patient refill requests, rejected transactions, and other patient-related documents to prescribers, payers, or facilities.
    • Each fax includes required patient and prescription information, and a cover page, along with a date/time stamp.
  • Customize your fax capabilities to meet your pharmacy’s needs.
    • PrimeFAX™ Outbound Faxing Options Include:
        • PrimeFax: 350 Pages/Month*
        • PrimeFax: 700 Pages/Month*
        • PrimeFax: 1,500 Pages/Month*
        • PrimeFax: 2,500 Pages/Month*
        • PrimeFax: 5,000 Pages/Month*
        • PrimeFax: 7,500 Pages/Month*
        • PrimeFax UNLIMITED – Unlimited Pages Per Month*
      *This subscription does not include inbound faxing.
  • Faxes are seamlessly transmitted to the PrimeRx™ operating system and appended to the appropriate patient’s account and other pharmacy records.
  • Documents remain safe and secure within PrimeRx™, where they can be easily accessed for reporting, audits, and other purposes.
  • PrimeFax™ is a HIPAA-compliant fax communication tool.
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